Guild Quality

What is Guild Quality?

Founded by Geoff Graham in 2003, GuildQuality became the first web-based customer satisfaction surveying solution for small to mid-sized homebuilders and remodelers.  After each job, Guild Quality contacts our customers either via e-mail, postcard, or phone to conduct a survey.  This survey consists of several different questions that covers all the key elements of a successful company – communication, service, installation, product quality, etc.  Sunshine Contracting receives, in real-time, these survey results and analyzes them in order to help us become a better, more service-minded company.

Guild Quality has unbiased and honest reviews directly from consumers in your neighborhood!  See the map below for testimonials near you.

Sunshine Contracting – Recent 2018 Guild Quality Guildmaster Award Winner

We are happy to announce that Sunshine Contracting was recently awarded the Guildmaster Award for 2018, previously winning the award in 2013, 2014, 2015, 2016 & 2017. Sunshine Contracting received a 2018 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

Out of 600+ eligible applicants, Sunshine Contracting is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.

In determining which businesses received the 2018 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.

Sunshine Contracting achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.

What Does It Mean To Be a Member of Guild Quality?

The decision to become a “Guildmember” was driven by our want to become better service providers each and every day.  We are a quality-minded company and we pride ourselves in knowing that we provide the best service we possibly can to our customers.   Delivering quality customer service day-in and day-out is a key part of Sunshine Contracting’s long-term success.  GuildQuality allows us a way to monitor our quality of service with real-time surveys and reports of customer feedback.

Take a look at our profile and reviews here.

Sunshine Contracting’s Guild Quality Reviews

“My experience with Sunshine Contracting was great!! The staff is very professional and the quality of work is second to none. I obtained multiple quotes from other companies and Sunshine Contracting offered the best pricing and warranties. I couldn’t be happier with their work. They are a great company to work with.”

“They were just really good. They were very professional, knowledgeable, and polite. It was a good and pleasant experience. They cleaned up afterwards and took care not to do damage our garden.”

“We hired Sunshine Contracting to tear down our existing rails on our deck and replace them with Trex. From start to finish, the folks at Sunshine Contracting were professional. The quality of their work is excellent even though they were working in less than ideal weather conditions.”

“My husband and me are very happy with the job Sunshine Contracting did for our gutters. Helpful, fast, and allover great experience.”

“Awesome company to work with! Very clean, polite and thorough. Would totally recommend them!”

“Sunshine is professional, efficient, and gives you a great roof. What more could you want?”

“I am very happy with every aspect of the job from the very first day until job completion. I don’t have a single criticism. I wish every company could follow their lead. Thanks Sunshine and all the crew. Excellent work.”

“Good value. Estimate was the most accurate of the three I had from other vendors, one of whom had just finished another project at my house and then disappointed me with an inflated price. Good work, good price, great experience.”

“I would give Sunshine Contracting 10 stars if I could! I will definitely use them again in the future. They are the best!”

“I got both a new Trex deck and windows. Work was outstanding. There was a small manufacturers defect (tear) in one of the screens that I would not have noticed. The install crew pointed it out and made sure a new one was ordered. That attention to detail was consistent with both jobs. I will use again and have recommended.”

“Sunshine Contracting is one of the most professional companies that I’ve worked with in the last forty years. The whole experience, from the beginning phone call, to the actual project, was exceptional. As a senior citizen in the community, I would highly recommend them to anyone for high quality service at a fair price! Amen”

“I am very satisfied with the service and the workmanship. The staff and crew were amazing.”

“Everything was perfect, from the salesperson to the workers and the finished project. I’m very happy with it.”

“Professionalism – from the project manager all the way down through the crew. Very rare to find this with any company.Communication – PM always updated us on project. If any questions he was easily accessible.Quality of Work – Excellent. There was an issue noted by us where there was two indentations in the trim. Sunshine had the crew back out within a few days.”

“Sunshine Contracting was extremely professional and competent from the planning to the execution of the deck at our home. We are very pleased with the quality of the construction and the final project.”

I couldn’t be happier with the re-siding job performed by Sunshine. The crew that did my work was very detail-oriented and took pride in their workmanship. A problem caused by the supplier shipping a pallet of the incorrect color siding was quickly discovered and resolved. They did a beautiful job and my house looks like new.”

“Sunshine Contracting has done multiple projects at our home. The company’s staff members have always handled every aspect of these projects in a professional and courteous manner. In the rare instance that an issue arose, Sunshine Contracting promptly resolved it without question. We plan to continue to use Sunshine Contracting because of the excellent quality and value of the products and services that they provide.”

“Sunshine did an outstanding job installing our Simonton replacement windows. They were reasonably priced, installed in several weeks, look great inside and out, insulate much better and work well. Our home was kept in clean condition, even though installation was on the coldest day of the year! I would recommend Sunshine Contracting to anyone looking for replacement windows.”

“I like Sunshine’s attitude in its staff and its advertising. Interactions with Rob Rowlett was professional as he negotiated my contract. He explained the job/cost/expectations to my complete satisfaction and followed up to ensure I was completely satisfied. Also, going into their office, I felt welcomed by Scott and staff. THANK YOU Sunshine.”

“Excellent workmanship, fast delivery and spectacular customer service. Just doesn’t get any better than this…”

“We had our roof replaced, and the turn around was quick. Sunshine was great at keeping us informed about the delivery and installation. The job was completed on time and looks AWESOME!”

“Overall we had a great experience with Sunshine Contracting. All of the staff and crew were friendly and capable. Most importantly, we love the finished product!!”

Sunshine Contracting was great. Ryan, the salesman, wrote the contract. Scott, the project manager, was a pleasure to deal with. He answered all our questions and kept the project moving. Frankie, the foreman, was very easy to work with and a real professional and very hard worker, as was the whole crew.”

Great experience with Sunshine Contracting from the initial sales visit through the window installation and follow through. No high pressure sales pitch, just education about the quality and value of their products and workmanship.”

“My experience with Sunshine Contracting could not have been easier. The entire crew from sales to completion was on task. Every question was answered with confidence. I was never left wondering what the process was. I also was informed of where we were in the process. Once the job was completed, I was give ample time to review the work. This level of skill and professionalism is my new expectation for all vendors I work with. Thank you for high level for true service.”

“Top-notch organization that provides a quality product at reasonable prices – zero pressure to sign contracts or make commitments unlike competitors.”

“My experience with Sunshine Contracting was better than expected. From the first call to Sunshine Contracting through the end of the job, I received excellent customer service. The workmanship was just as promised, on time, and costs were as quoted. I will definitely use Sunshine Contracting for any future projects, and will recommend them to friends and family.”

“The team at Sunshine from Owner down to laborer are ALL professional, and know what they are talking about. What’s even better is that they take the time to go over each area and explain why something needs to be done versus a frill. Ryan and Scott made s feel valued as customers and truly gave us an excellent price for a new roof, gutters, siding and trim. Totally worth it!”

“I thought their whole team was nice, courteous and professional. They did what they were suppose to do. I enjoyed the guys and they did a good job.”

“Friendly communication and quick responses.”

“The people are very friendly and very knowledgeable. I would like to recognize the owner Sunshine Contracting. He was the main person that I worked with. He truly is outstanding. He knows his business.”

“The product Sunshine Contracting represents, the James Hardie line of products, are very high quality. The installation crew specializes in that type of product and they are very knowledgeable about it. Sunshine Contracting has very efficient and hardworking guys who are very good at what they do. Sunshine Contracting did a good job overall. They deliver what they said they would, the price is competitive and they are a solid company.”

“They were quick, did a good job, and everything looks great.”

“What initially impressed me with Sunshine Contracting was how they weren’t focused on “making the sale.” At no time did I feel pressured into buying or signing anything. It can be stressful enough to research buying replacement windows without having to deal with unscrupulous sales people who want you to make a decision immediately and hound you until you want to have nothing more to do with them. If the big window replacement companies only realized how much business they turn away by their shameful sales tactics…Throughout the entire process of selecting windows, doors, etc., I felt confident that Sunshine would do an expert and professional job. They did not let me down. In short, it was a pleasure doing business with them and I would not hesitate one second to recommend them.”

“They were reliable and responsive and once they made the estimate they completed the work at the agreed upon price. I received another estimate for the same work and it was significantly higher in price using the same materials.”

“No pressure sales – just honest, technical, and professional.”

“I was most satisfied with Sunshine Contracting because they were all professional Scott is very likable and knowledgeable person. Sunshine Contracting was very punctual there were no glitches of any kind in the operation they were very professional and answered all of my questions and after the project I got a chance to go on the roof and evaluate their work.”

“They performed the work in record time and we’re done ahead of schedule. The workmanship was beautiful.”

“Have been very happy with the recent Hardie Plank and siding installation; my house looks like new. Ryan, Scott and entire crew were very professional, very responsive to all my questions; I am a very detailed person. I highly recommend ‘Sunshine Contracting’ for all of your home improvement projects.”

“I am very pleased. I was most satisfied in dealing with Scott. He was always quick to get back to me and made sure everything was on time. Their workmanship was terrific and they were very timely. I would definitely do business with Sunshine Contracting again.”

“Tim Collins from Sunshine Contracting provided an overall assessment of the roof and gutters condition. The installation crew arrived on time and worked non-stop to complete the roof tear off and installation. The warranty on the GAF HD shingles and Sunshine’s workmanship warranty are excellent. I had 6 estimates and Sunshine worked with me to match another bid. I chose Sunshine based on many factors, Mr. Collins was the only one to go on the roof to inspect it.”

“They did an excellent job, the craftsmanship was superior, and they use quality materials. They absolutely pay attention to the details and it shows in the work that they do. I would most certainly use them again for home improvements.”

“Sunshine Contracting has built a new deck for us, added siding to our existing shed and installed a new front entry door. We are pleased with all three projects and happy to have found a company we can trust to do quality work!”

“Sunshine Contracting was on time, courteous and professional throughout the process. Their prices are reasonable and quality of service was outstanding. The installers were careful, neat and were true craftsmen.”

“Sunshine Contracting is the best contractor I have ever dealt with and I have dealt with many. Everyone from Mike Ross, Scott and the trim crew were great! Very easy to deal with! The trim crew deserves an A+ for their work. And NO debris left behind! Call Sunshine Contracting, you will not be disappointed!”

“I was most satisfied with the timeliness, professionalism and the quality of work.”

“I had a wonderful experience working with Sunshine contracting on a roofing project. I was in a tight timeline due to a new baby and they were able to deliver on a faster timeline than I thought – they over-delivered consistently instead of over-promising, which is a huge plus in contracting. I have already booked them for future work on my gutters.”

“Very pleased with the work that was done.”

“We ordered a double Therma-Tru Door from Sunshine Contracting and we are very happy with the quality and color. We are also happy with the new brass handle and lock which dresses up the door We have been pleased with all the people we were in contact with starting from the first contact at the company to the sales rep and the workers who put in the new door. We highly recommend this company for your new front door.”

“It with pleasure that I commend Sunshine Contracting on a job well done on my roof. Scott and AJ were knowledgeable and responsive to all my concerns throughout the process. Additionally, they were patient during my research that clearly identified them as the best contractor for my needs. Bravo Zulu, Sunshine Contracting – and thank you for everything!”

“Sunshine organizes their workload well. They carry through with their timing and their plans. The staff knew their job, and did it in a friendly, efficient manner. The work was well done. I’m glad to have used the company.”

“From start to finish Sunshine Contracting met or exceeded all of my expectations. I am 100% satisfied and will recommend them to all of my friends.”

“From start to finish Sunshine Contracting met or exceeded all of my expectations. I am 100% satisfied and will recommend them to all of my friends.”

“They were professional, knew what they were doing and provided me with a service in a very timely manner. Couldn’t ask for any more. Great job, by great people.”

“AJ Lemaitre was great. Being a new home owner, I had a lot to learn about our project (new roof) and what it entailed, as well as my options and price points. She took time outside of normal business hours to talk with us and teach us about the process. Customer service and how efficient the process was. The crew had come and gone while we were at work, no trace of them being there and no glitches or questions that came to me during the day, all was handled by the Sunshine team. It was seamless.”

“The staff at Sunshine Contracting is extremely professional, knowledgeable and friendly. The quality of the product and work is truly outstanding! The staff at Sunshine contracting knows how valuable constant communication with the customer is and ensured I knew what was going on from day one. Ryan and AJ were wonderful to work with! In addition the work crew were on-time, friendly, professional and efficient. Overall Sunshine Contracting offers high quality work with great communication, efficient workers and quality products and services. I highly recommend Sunshine contracting!!!”

“Sunshine Contracting was great – very professional and timely. The windows are wonderful. The installation was very impressive – one window at a time, quick, clean. Ryan Sabo, owner, is local. He has built his business by being true to his word.”

“My husband and I are extremely satisfied with Sunshine. Ryan came to our home and gave us an extremely thorough presentation on the windows they install. The quote for the windows and two additional projects were presented right there and were in line with what we expected to pay. The two installers were great! They arrived at the house on time both days, cleaned their work areas as they went along and were very pleasant.”

“Very professional excellent work. I’ve recommended Sunshine to all my neighbors and those who have had work done by sunshine have always been happy. Great company”

“I used Sunshine Contracting to install new windows in my home. Scott, the Operations Manager, was amazing. He knew everything about the products Sunshine carries and helped me choose the right ones for my needs. The crew was fantastic! They had the first window installed within 30 mins of their arrival! They were clean, courteous and extremely professional. I love the windows and will definitely recommend Sunshine Contracting!”

“Everyone who has seen our new deck has commented on what an excellent job it was. Several people commented that it seemed to be above code! We have already given your info to several of our neighbors. Thank you for an excellent job!”

“Very professional excellent work. I’ve recommended Sunshine to all my neighbors and those who have had work done by sunshine have always been happy. Great company”

“Sunshine Contracting’s customer service was excellent, they have a product that is great and their advice throughout the entire project was right on the mark.”

“Sunshine Contracting provided great customer service in working with my expedited schedule, and I would highly recommend them to anyone needing to replace any windows.”

“Will definitely recommend people over and over again, great work on our roof. Very professional people, Scott was very patient with us and communicated with us very well. Also, the price was what we were looking for without compromising the product that we are getting. Thank you Sunshine!!!”

“Excellent workmanship. Very efficient, professional and timely. We were extremely pleased with the work and the customer service is phenomenal! We even got money back after the job was finished because we overpaid and we didn’t even know it. I love their honesty!”

“I was most satisfied with the honesty and integrity of the sales rep. I was pleased with his knowledge and fair pricing. He promised that the work would be completed in a professional and timely manner. They cleaned up properly afterwards. I couldn’t even find a nail on the ground.”

“The installation crew and the supervisor were fast and professional in every way. They completed the job quickly and no time was wasted by them.”

“Sunshine did a great job, and I’ll be sure to call them in the future.  I would like to recognize my salesperson. He was very open,informative and helpful. I was most satisfied with the workmanship.”

“I had what amounts to the best experience I have ever had with a home improvement contracting company! Company is very well ran, very professional, thorough, great in keeping up communications from start to finish. I believe the cost was reasonable and fair. Work was done on time, on schedule, on budget, everything was then cleaned up. And the result work was perfect.”

“The company is very personable and gave us a good price for the quality, in comparison to other vendors.  Ryan Sabo was great.  We had no problems.”

“I was most satisfied with the installation. They were very quick and knowledgeable.”

“Excellent, professional staff, both in the back office and the installation team. AJ was very helpful and a pleasure to work with.”

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