What is Guild Quality?
Founded by Geoff Graham in 2003, GuildQuality became the first web-based customer satisfaction surveying solution for small to mid-sized homebuilders and remodelers. After each job, Guild Quality contacts our customers either via e-mail, postcard, or phone to conduct a survey. This survey consists of several different questions that covers all the key elements of a successful company – communication, service, installation, product quality, etc. Sunshine Contracting receives, in real-time, these survey results and analyzes them in order to help us become a better, more service-minded company.