FAQ

Commonly Asked Contractor Questions

 

How do I prepare for a new window or door installation?

Learn about arrival times for door & window installation, our installation process, how to prepare the work area, what to do with window treatments, installation time estimates and more.

PDF Download: Windows & Doors Pre-Installation Checklist for Homeowners

How do I prepare for new siding installation?

Learn about arrival and departure times for siding & trim installation, our installation process, how to prepare the work area, material & dumpster delivery, what to do with pets, and more.

PDF Download: Siding Pre-Installation Checklist for Homeowners

How do I prepare for new roofing installation?

Learn about arrival and departure times for our roofing installation team, material delivery, what to do during roofing demo, the cleanup process, and more.

PDF Download: Roofing Pre-Installation Checklist for Homeowners

Does anyone need to be home for my installation?

It is not necessary that anyone be home for any of our installation crews. Our Roofing, Siding, and Gutter crews do not need access to the interior of your home and all work in completed from the exterior. Our Window and Door crews do need access to the inside of your home, but you are not required to be present the entire time. If you are comfortable with granting them access to your home, you simply need to be present to let them in upon arrival.

When is my balance due and how do I pay?

Your balance is due upon substantial completion of your work order. We accept both checks and credit cards (Visa, MasterCard, and Discover only). We are more than happy to pick up the check from you upon substantial completion, come by to swipe a credit card, or you can pay online via our website’s Make a Payment link.

Do you install on the weekends?

We typically do installations Monday through Saturdays, weather permitting. We do not work on Sundays.

Awards & Certifications

Schedule Your Free Quote

Schedule Your Free Quote

We appreciate the opportunity to help with your home project. Please fill out your information below and one of our team members will contact you shortly to schedule a free in-home consultation. We're open Monday - Friday from 8am to 5pm.

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Our team is monitoring developments on the COVID-19 crisis daily. We want to assure you that in an effort to ensure the safety of our team members and clients, we are taking every precaution and following all Centers for Disease Control and Prevention Guidelines, including social distancing if we visit your home. As a designated essential business under the Governor of Virginia's Executive Order, we will continue to operate and serve our clients needs in the safest manner possible. If you prefer a virtual estimate, we are providing those during this time - simply contact our office or fill out a form on our website and we will be happy to assist you! Learn More
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